Cookie Policy

Last Updated: December 2024

1. Introduction

This Cookie Policy explains how Mobeo ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at www.mobeo.co.uk (the "Website"). This policy should be read alongside our Privacy Policy.

By continuing to use our Website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time using the cookie settings on our Website or through your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance your browsing experience.

Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the Website cannot function properly without them.

Session cookies: Maintain your login session and remember your preferences during your visit
Security cookies: Help protect against cross-site request forgery (CSRF) attacks
Load balancing cookies: Distribute traffic to ensure optimal website performance

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website's functionality and user experience.

Google Analytics: Collects anonymous statistical data about how visitors use our Website, including pages visited, time spent, and traffic sources

3.3 Functionality Cookies

These cookies allow the Website to remember choices you make and provide enhanced, personalised features.

Preference cookies: Remember your settings such as location, search filters, and display preferences
Recent searches: Store your recent vehicle searches for quick access

3.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Google AdSense: Delivers relevant advertisements based on your browsing history and interests
Remarketing cookies: Enable us to show you relevant advertisements on third-party websites

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the dissemination of these cookies. These third parties include:

Google: Analytics and advertising services
Social media platforms: When you use social sharing buttons
Payment providers: When processing transactions

Please refer to these third parties' privacy policies for more information about their cookie practices.

5. How to Manage Cookies

5.1 Cookie Consent Tool

When you first visit our Website, you will see a cookie consent banner allowing you to accept or manage your cookie preferences. You can change your preferences at any time by clicking the cookie settings link in our Website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

5.3 Opt-Out Links

You can opt out of certain third-party cookies using the following tools:

6. Impact of Disabling Cookies

If you choose to disable cookies, please be aware that some features of our Website may not function properly. This may include:

Inability to log in to your account
Loss of saved preferences and search filters
Reduced personalisation of content and advertisements
Some interactive features may not work correctly

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: cs@mobeo.co.uk
Contact Form: Contact Us

9. Legal Basis

This Cookie Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).